Residential Services Request Form

Request service, report a collection issue or make changes to your curbside service.

Residential Services Request Form

Request service, report a collection issue or make changes to your curbside service.

Main Facility

Roseridge Waste Management Center

Location: 2 km east of Morinville on SH 642
Phone: (780) 939-5678
Email: info@roseridge.ab.ca
Operating Hours: Mon-Sat, 9:00 AM - 4:45 PM

More Information

Transfer Station

Roseridge Transfer Station

Location: RR215 & Twp 575, Redwater
Phone: (780) 203-5124
Email: info@roseridge.ab.ca
Operating Hours: Wed-Sat, 9:00 AM - 2:00 PM

More Information

> Collection > Residential Service Request

Expanded Recycling Opportunities Start Oct. 1 Learn More

Did you know Roseridge has a Reuse-It Centre at our Morinville Facility? Learn More

Residential Service Request

Use this form to request new residential collection service, report a missed collection, request a missing, damaged or additional cart, change an existing service or ask a residential service question.

Please provide as much information as possible so Roseridge can review and direct your request. Fields marked with an asterisk are required.

You can also call us directly at 780-544-0661 or email our Waste Services Coordinator at collectionservices@roseridge.ab.ca for service concerns.

YOUR NAME (first and last)

YOUR ADDRESS

Street Address
Street Address 2
Municipality	Region
Postal Code	Country

YOUR PHONE NUMBER
YOUR EMAIL ADDRESS
ACCOUNT NUMBER (If known)
WHAT DO YOU NEED HELP WITH?
WHICH SERVICE IS THIS ABOUT?
WAS THE CART PLACED AT THE CURB BY 7 A.M.?

Yes
No
Not applicable
SERVICE REQUEST DETAILS
UPLOAD SUPPORTING PHOTO
Filename
Size
Process
Status
Add Files
(Max file size 6 MB, Format JPG, PNG, PDF)
CONSENT

I confirm that the information provided is accurate and Roseridge may contact me regarding this request.

You Can Also Call Us Directly At

780-544-0661 780-544-0661

collectionservices@roseridge.ab.ca
For Service Concerns

ADDITIONAL INFORMATION

When is My Collection Day?
Look up your collection schedule by address.

Collection Days

BON ACCORD

Friday

Pickup

GIBBONS

Thursday

Pickup

LEGAL

Thursday

Pickup

REDWATER

Friday

Pickup

Collection Frequency

Household waste is collected weekly year-round. Green carts are collected weekly on collection day from May through October and bi-weekly from November through April. Green cart collection for Gibbons and Legal begins May 2027.

Large Item Pick-up
Learn when Large Item Pick-Up is scheduled for your community

Large Item Curbside Pick-Up

Large Item Curbside Pick-Up dates have been scheduled for participating communities. Please ensure items are out evening before or by 7 a.m. morning of event.

2026

Legal: Tuesday, October 13

Bon Accord: Friday, October 16

2027 Collection Dates

Legal

Monday, June 7
Monday, October 11

Gibbons

Thursday, May 20
Friday, May 21

Bon Accord

Friday, October 8

Redwater

Date to be determined

HHW Round-Up
Learn when the next Household Hazardous Waste event is in your area

Household Hazardous Waste Round-Ups

Roseridge hosts two Household Hazardous Waste Round-Up events each year.

2026 EVENTS

Events were held on May 9 in Morinville and August 22 in Gibbons.

COMING IN 2027

We are planning a spring event in Morinville and a summer event in Gibbons.

View HHW Round-Up Details

What Goes Where At Roseridge?
Handy links to our resource pages

Planning a Trip to a Roseridge Facility?

Roseridge accepts a variety of materials at our Morinville and Redwater facilities to help keep recoverable resources out of the landfill. Explore our diversion programs before your visit:

More Opportunities to Recycle

Coming Oct. 1, 2026

Click the image above to learn more.

Residential Services Request Form

Residential Services Request Form

Main Facility

Transfer Station

Residential Service Request

780-544-0661 780-544-0661

Collection Days

BON ACCORD

GIBBONS

LEGAL

REDWATER

Collection Frequency

Large Item Curbside Pick-Up

2027 Collection Dates

Household Hazardous Waste Round-Ups

Planning a Trip to a Roseridge Facility?

More Opportunities to Recycle

Coming Oct. 1, 2026

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